Support
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DoorStep Support
Common Answers To Questions
Answers to common customer questions are provided and recommended to be viewed before Contacting Our Team.
How long does it take to complete a service?
The time it takes to complete a service varies depending on several factors. It depends on the specific service you’re requesting, the equipment your service professional is using, and the overall size and scope of the statement of work. Once your booking is confirmed, we’ll provide an estimated completion time based on these details.
What can I expect for ranges of services?
Our service offerings include both outdoor and indoor services. Outdoor services can range from lawn care, landscaping, tree and stump removal, grass seeding, and more. Indoor services may involve mopping, vacuuming, organizing, laundry, dusting, stocking your fridge, and even grocery deliveries. With such a wide array of tasks, we aim to cover your needs both inside and outside your home or business.
What fee do I have to pay for a completed service?
The fee structure varies depending on the type and scope of the service provided. Doorstep charges a standard 10% fee to cover operational costs. Additional factors, such as the type of service and the time it was completed, may affect the overall cost. For instance, services completed during peak times may incur additional fees due to higher demand.

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